“We are Ally Financial — a company with a rich
history and a new approach. In 1919, we started out as GMAC. Our job back then
was the same as it is today: to fuel the auto industry with loans that help
dealers build their businesses, to support vehicle manufacturers with
innovative sales programs, and to provide affordable financing to customers
wishing to buy a car or truck. As years turned to decades, we added more
products and services like vehicle service contracts, home mortgages and
insurance. In 2006, the next chapter was written when GMAC Financial Services
became an independent financial services provider. Then we took a major step
forward. In 2008, we transformed into a bank holding company. That action set
us on the path that would eventually lead us to Ally Financial — a company
focused on understanding customer concerns and providing a better way to do
business. In 2009, we took the market in a new direction with our online retail
bank, Ally Bank (Member FDIC). With it, we introduced 24/7 live customer care
and an online savings account that has been named best in 2009 by Kiplinger's
and "Best Savings Account" by Money Magazine in 2010.
Today, as Ally Financial, we're proud to:
Rank among the largest automotive services
companies worldwide
Be the official preferred source of financing
for General Motors, Chrysler, Saab, and Thor Industries
Serve more than 15 million consumers and
dealers
Our lines of business include retail and
wholesale auto financing, insurance, commercial financing, and home mortgage
products — all clearly committed to the notion that being intensely
customer-focused is just good business.
And this new company, Ally Financial, is just
the next step in our journey.
Our company is built on 3 simple principles. Our
customers are at the heart of everything we do, including the 3 principles our
company is built on. We talk straight. Talking straight means being clear,
being direct and plain spoken, and not hiding behind fine print or asterisks.
Whether talking to each other or our customers, we believe in saying what we
mean and meaning what we say. We do right by our customers. This principle is
not new for us; we have financed more than 150 million cars or trucks
worldwide, helping people get the car or truck that suits their needs. We
strive to be obviously better. We are a company that innovates, that enables, and
that doesn't settle for anything less than perpetual forward motion. It is this
spirit that drives us to be the premier auto finance company in the world, with
a retail bank that works hard every day to earn the loyalty of our customers.”

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